If you are not completely satisfied with your Morpheus Boutique online purchase, we will gladly accept the return or exchange of unworn, unwashed items (with the original tag on) within 5 business days of receipt of purchase. Buyer pays return shipping.
Refund will be issued as store credit on your account within 4 business days after Morpheus receive the return.If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button, or just simple sent an email to email@example.com about return. Morpheus customer care will send you detail return instruction within 1 business days. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please be advised: All shipping charge is non refundable .All return items are subject to 19% restock Charge. All original tags must remain attached to the garment. Clothing must not have been worn, no strong perfume residue. No returns/exchanges can be accepted for any reason later than 5 business days of receipt of purchase. All exchanges are finale.
Do not hesitate to contact us anytime before and after your purchase; we are committed to your 100% customer satisfaction. We back our commitment with superb service and a customer satisfaction guarantee.
All items are fully inspected and sent out in pristine condition. However, should you receive a defective item please notify us within two days of receipt to be eligible for a exchange or return.
Order will be shipped within 5 business days after the payment is cleared. It will be shipped from Hongkong warehouse to you directly using international air parcel with the tracking number. Based on availability, some items may be shipped from US or Canada store inventory. Tracking number will be available online within 5 business days after the order was shipped. Morpheus Boutique ships to amost all countries across the world (U.S. , Canada, U.K. , Australia etc. )
For Canadian customer, order may take 10-20 working days to deliver. Order will be tracable by tracking number on www.Canadapost.ca or my Carrier's website .
(Note: Tracking info will be avaialbe on my Carrier's Website within 1 business day after I ship the order. But tracking info may take 2-4 business to update on www.usps.com or www.Canadapost.ca)
For all rest countries, the order takes 10-15 business days to deiver. You may trace by tracking number on my carrier's website .
For more information about shipping , please visit Shipping Methods Guides.If you have any question, feel free to contact Morpheus customer care at info@Morpheusboutique.com, all inquiries will be addressed within 1 business days.
Refused shipments will be assessed a 19% restock fee and all shipping charges. Please note we are not responsible or liable for the return, tracking down of, receipt or condition of refused shipments.
Please contact our online representative through live chat.